{"id":5297,"date":"2022-07-15T03:18:09","date_gmt":"2022-07-14T23:18:09","guid":{"rendered":"https:\/\/www.eou.edu\/advising\/?page_id=5297"},"modified":"2026-06-01T22:21:06","modified_gmt":"2026-06-01T18:21:06","slug":"advising-faqs","status":"publish","type":"page","link":"https:\/\/www.eou.edu\/advising\/advising-faqs\/","title":{"rendered":"Advising FAQs"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">General Information<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52970\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">&nbsp;How do I get an Academic Advisor?<\/h3><div id=\"ac-52970\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>On-campus admitted students are assigned to an Academic Advisor, based on their currently declared major, within five (5) business days of being admitted to EOU.&nbsp;<\/li>\n\n\n\n<li>To access this information, sign in to your <a rel=\"noreferrer noopener\" href=\"https:\/\/experience.elluciancloud.com\/eou\/\" target=\"_blank\">EOU Portal<\/a>; go to MountieHub, then \u201cStudent Services,\u201d then \u201cStudent Information\u201d.<\/li>\n\n\n\n<li>**If you have not attended EOU in the last three terms, advisor information will not be updated until you have completed a <a rel=\"noreferrer noopener\" href=\"https:\/\/slate.eou.edu\/apply\/\" target=\"_blank\">Returning Student Online Application<\/a> and allowed five (5) business days for processing.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52971\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">How do I declare or change my major?<\/h3><div id=\"ac-52971\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Contact your assigned <a rel=\"noreferrer noopener\" href=\"https:\/\/www.eou.edu\/advising\/oncampus_advisor\/\" target=\"_blank\">Primary Academic Advisor<\/a>.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Accuplacer<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52972\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">What is the Accuplacer?<\/h3><div id=\"ac-52972\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>The Accuplacer is a computerized placement test that helps identify which Math and Writing classes are the best fit for you.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52973\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Why do I need to take the Accuplacer?<\/h3><div id=\"ac-52973\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>The Accuplacer exam assists Advisors in correctly placing students into Math and Writing courses. Without this, students could potentially be placed into courses that are too far above or below them, both resulting in the student taking a course they may not be ready for or need. <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.eou.edu\/testing\/accuplacer-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.eou.edu\/testing\/accuplacer-2\/<\/a>&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52974\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">How do I know if I need to take the Accuplacer?<\/h3><div id=\"ac-52974\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>If you have NOT taken college-level Math courses for college credit &#8211; yes<\/li>\n\n\n\n<li>If you have NOT taken college-level Writing courses for college credit &#8211; yes<\/li>\n\n\n\n<li>If you HAVE taken college-level Math courses for college credit &#8211; no<\/li>\n\n\n\n<li>If you HAVE taken college-level Writing courses for college credit &#8211; no<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52975\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">What scores could I receive on the Accuplacer?<\/h3><div id=\"ac-52975\" class=\"c-accordion__content\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<ul class=\"wp-block-list\">\n<li>Writing\n<ul class=\"wp-block-list\">\n<li>WR 115 &#8211; Intro to College Writing<\/li>\n\n\n\n<li>WR 121Z &#8211; Composition I<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Math\n<ul class=\"wp-block-list\">\n<li>MATH 072 &#8211; Fundamentals of Algebra<\/li>\n\n\n\n<li>MATH 095 &#8211; Algebraic Foundations<\/li>\n\n\n\n<li>MATH 111Z &#8211; Precalculus I: Functions<\/li>\n\n\n\n<li>MATH 112Z &#8211; Precalculus II: Trigonometry<\/li>\n\n\n\n<li>MATH 251 &#8211; Calculus I<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>**You CANNOT fail the Accuplacer but it is important that you do the best you can. Accuplacer scores will determine what courses you can enroll in for your first time and may affect your ability to take courses specific to your program\/pathway.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52976\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">How do I schedule my Accuplacer test?<\/h3><div id=\"ac-52976\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>&nbsp;Fill out and submit the <a href=\"https:\/\/docs.google.com\/forms\/d\/1_HVzgo2qBaiayGPT5-dzpPg99kWZlAEwfIMW30cQv6A\/viewform?edit_requested=true\" target=\"_blank\" rel=\"noreferrer noopener\">Accuplacer Request form<\/a> or visit the <a href=\"https:\/\/www.eou.edu\/testing\/\" target=\"_blank\" rel=\"noreferrer noopener\">EOU Testing Center<\/a> webpage<\/li>\n\n\n\n<li>**<a href=\"https:\/\/practice.accuplacer.org\/login\" target=\"_blank\" rel=\"noreferrer noopener\">FREE Accuplacer Practice<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52977\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Who do I speak with about my Accuplacer scores and\/or questions about the exam?<\/h3><div id=\"ac-52977\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Always speak with your assigned <a rel=\"noreferrer noopener\" href=\"https:\/\/www.eou.edu\/advising\/oncampus_advisor\/\" target=\"_blank\">Primary Academic Advisor<\/a>.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Transcripts<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52978\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">What is the difference between unofficial and official transcripts?<\/h3><div id=\"ac-52978\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li><strong>Unoffical transcripts<\/strong> are for personal reference only and are not suitable for official purposes. They are printed on plain paper and do not have a college seal or registrar&#8217;s signature, so they lack the official seal or signature that guarantees their accuracy.&nbsp;Unofficial transcripts can be used to review a student&#8217;s academic record, and non-admitted students can show them to instructors to verify prerequisite courses.<\/li>\n\n\n\n<li><strong>Official transcripts<\/strong> are a complete record of a student&#8217;s academic history, including all courses taken, withdrawn, or repeated, as well as any transfer credits.&nbsp;They can be used for graduate school, employment, scholarships, and transferring to another college or university.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-52979\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Do I need to submit my final High School transcripts if I am a transfer student?<\/h3><div id=\"ac-52979\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Students with less than 72 quarter\/60 semester transferable college credits must submit their high school transcript.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529710\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Do my High School transcripts work to show proof of college credit courses I have taken?<\/h3><div id=\"ac-529710\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>No &#8211; final official transcripts need to be sent to the EOU Admissions office,&nbsp;directly from <em><span style=\"text-decoration: underline\">each<\/span><\/em> institution in which you received credit from.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529711\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Do I have to send in transcripts for previous college courses I have taken, even if I didn\u2019t do well in them?<\/h3><div id=\"ac-529711\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Yes! EOU is required to report all credits that a student has taken. In the event that you were to not report previous college credits you had taken, you would be going against EOU\u2019s Academic Honesty code; at which point it would become a Student Code of Conduct violation. Likewise, the Admissions office can rescind your admissions to EOU in these situations.&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529712\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">How do I order and send official transcripts?<\/h3><div id=\"ac-529712\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Final official transcripts can be ordered online through each institutions transcript ordering system, typically found on their website. If you are not able to find this, contact the institution&#8217;s Registrar&#8217;s office.<\/li>\n\n\n\n<li>**Remember &#8211; you will need to send transcripts from <em><span style=\"text-decoration: underline\">each<\/span><\/em> institution you&#8217;ve received credit from, regardless of the grade you received, when you took the course(s), etc., even if certain transcripts show the credits from other institutions.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Registration<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529713\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">I am not seeing any available sections\/seats in a course I want to register for &#8211; what is wrong?<\/h3><div id=\"ac-529713\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>The course is full and no longer has seats available for that term. Your next best option is to <a rel=\"noreferrer noopener\" href=\"https:\/\/www.eou.edu\/registrar\/waitlisting\/\" target=\"_blank\">waitlist (WL)<\/a> for the course and if a seat becomes open the Registrar&#8217;s office will contact you.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529714\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">I\u2019m on the Waitlist (WL) for a course &#8211; what now?&nbsp;<\/h3><div id=\"ac-529714\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Continue keeping a close eye on your EOU email. If a seat opens up in the course you are Waitlisted for, the Registrar\u2019s office will email you and give you <strong>24 hours<\/strong> to go in and officially register for the course through your College Scheduler.&nbsp;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529715\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">How do I add, drop, or withdraw from a course?<\/h3><div id=\"ac-529715\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Review the Timeline Guide for when changes can be made: <a rel=\"noreferrer noopener\" href=\"https:\/\/www.eou.edu\/registrar\/add-drop-withdrawal\/\" target=\"_blank\">Add | Drop | Withdrawal<\/a><\/li>\n\n\n\n<li>Contact your <a rel=\"noreferrer noopener\" href=\"https:\/\/www.eou.edu\/advising\/oncampus_advisor\/\" target=\"_blank\">Primary Academic Advisor<\/a> and share what changes you need to make to your registration.<\/li>\n\n\n\n<li>Fill out the <a rel=\"noreferrer noopener\" href=\"https:\/\/www.eou.edu\/registrar\/files\/2014\/04\/REGISTRATION-FORM-march-2014-locked.docx\" target=\"_blank\">Registration Form<\/a> and submit it to the EOU Registrar\u2019s office, in-person or by emailing it to <a rel=\"noreferrer noopener\" href=\"mailto:add.drop@eou.edu\" target=\"_blank\">add.drop@eou.edu<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Technology<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js well\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h3 id=\"at-529716\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">How do I access my EOU Technology?<\/h3><div id=\"ac-529716\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Review the following webpages for information on how to access your EOU technology:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.eou.edu\/information-technology\/intro\/\" target=\"_blank\" rel=\"noreferrer noopener\">Student Technology Resources<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.eou.edu\/it\/intro\/\">EOU Technology Tips &amp; Tricks<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>General Information Accuplacer Transcripts Registration Technology<\/p>\n","protected":false},"author":491,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5297","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/pages\/5297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/users\/491"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/comments?post=5297"}],"version-history":[{"count":7,"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/pages\/5297\/revisions"}],"predecessor-version":[{"id":5730,"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/pages\/5297\/revisions\/5730"}],"wp:attachment":[{"href":"https:\/\/www.eou.edu\/advising\/wp-json\/wp\/v2\/media?parent=5297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}